Shipping & Returns
We offer free shipping for Canadian orders over $95.
Our team fulfills orders as quickly as possible, in the order in which they are received. Typically, fulfillment time takes 1-3 business days (M-F) from when the order is placed, depending on order volume and product availability.
If your order is returned to us for any reason, we can either re-ship it for an additional re-shipping cost, or we can refund the cost of the products purchased. Shipping is non-refundable.
Yes, we ship to many countries worldwide! We offer USPS Priority International, DHL, UPS or FedEx. We recommend UPS or FedEx as they tend to be the fastest and safest options worldwide.
If you would like to return any new and unopened/unused product for a refund, the product must be returned at your expense; the original and return shipping charges will not be refunded. For all returns to be processed, we must be notified within 15 days of receipt. Product must be returned to us in it's original, and unmarked condition within 30 days of receipt to qualify for a refund.
Once your item is returned back to our studio and inspected by our team, your refund will be issued, typically within 1-3 business days.
If your packaged never arrived please contact hello@intilbeing.com . Depending on the circumstance of the missing package, we can potentially provide a full or partial refund.
Have questions?
Feel free to email us at info@instilbeing.com and we would be happy to help!